{"id":2093,"date":"2024-11-30T09:30:05","date_gmt":"2024-11-30T09:30:05","guid":{"rendered":"https:\/\/www.maison-mahanatea.com\/?page_id=2093"},"modified":"2026-05-26T09:57:22","modified_gmt":"2026-05-26T09:57:22","slug":"cgv","status":"publish","type":"page","link":"http:\/\/www.maison-mahanatea.com\/en\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2093\" class=\"elementor elementor-2093\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd037fe e-flex e-con-boxed e-con e-parent\" data-id=\"5dd037fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c82b4d5 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"c82b4d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:1000}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8412a elementor-widget elementor-widget-image\" data-id=\"ef8412a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/03\/MAHANA-RVB-Tiki-Or.svg\" class=\"attachment-full size-full wp-image-169\" alt=\"MAHANATEA maison de cr\u00e9ation de rhums d\u2019exception\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c4cc0e e-con-full e-flex e-con e-child\" data-id=\"5c4cc0e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-136033a e-con-full e-flex e-con e-child\" data-id=\"136033a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6db21c4 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6db21c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"85\" src=\"https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x-1024x109.png\" class=\"attachment-large size-large wp-image-1218\" alt=\"\" srcset=\"https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x-1024x109.png 1024w, https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x-300x32.png 300w, https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x-768x81.png 768w, https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x-600x64.png 600w, https:\/\/www.maison-mahanatea.com\/wp-content\/uploads\/2024\/09\/Fichier-25@2x.png 1047w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8921d6 elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-premium-addon-title\" data-id=\"c8921d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;shining_animation_duration&quot;:&quot;1&quot;}\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-title-wrapper\">\n\t\t\t<div class=\"premium-title-container\">\n\t\t\t\t<h2 class=\"premium-title-header premium-title-style8 premium-con-lq__\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\" data-shiny-delay=\"2\" data-shiny-dur=\"1\">\n\t\t\t\t\t\tTerms and Conditions of Sale\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0bf5c9 e-flex e-con-boxed e-con e-parent\" data-id=\"f0bf5c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-940a7a1 elementor-nav-menu__align-center elementor-widget__width-inherit elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"940a7a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-overline e--animation-grow\">\n\t\t\t\t<ul id=\"menu-1-940a7a1\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-3040\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/\" class=\"elementor-item\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3039\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/creations\/\" class=\"elementor-item\">Creations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2975\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/maison\/\" class=\"elementor-item\">House<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3047\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/contact\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-940a7a1\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-3040\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/\" class=\"elementor-item\" tabindex=\"-1\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3039\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/creations\/\" class=\"elementor-item\" tabindex=\"-1\">Creations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2975\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/maison\/\" class=\"elementor-item\" tabindex=\"-1\">House<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3047\"><a href=\"http:\/\/www.maison-mahanatea.com\/en\/contact\/\" class=\"elementor-item\" tabindex=\"-1\">Contact<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e776497 e-flex e-con-boxed e-con e-parent\" data-id=\"e776497\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99171e3 elementor-widget elementor-widget-text-editor\" data-id=\"99171e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div dir=\"ltr\"><p class=\"translation-block\">Terms and Conditions of Sale<\/p><p class=\"translation-block\"><b>Article 1 \u2013 Purpose<\/b><br>\n\n\nThese General Terms and Conditions of Sale govern the sale of products and services on the website www.maison-mahanatea.com, owned by MAHANA.\nThe purpose of these General Terms and Conditions of Sale is to define the contractual provisions between the seller and the customer, as well as the conditions applicable to any purchase made through the website https:\/\/www.maison-mahanatea.com.\nThe purchase of a product or service through this website implies the customer\u2019s full and unconditional acceptance of these Terms and Conditions of Sale.<\/p><p class=\"translation-block\"><b>Article 2 \u2013 Acceptance of the Terms<\/b><br>\n\nAny order placed on the website implies full and unconditional acceptance of these General Terms and Conditions of Sale.\n\nThe customer declares that they have read and understood these terms before placing any order.<\/p><p class=\"translation-block\"><b>Article 3 \u2013 Orders<\/b><br>\n\nOrders are placed through the website.\n\nThe information provided by the customer when placing an order is binding upon them. In the event of an error in the customer\u2019s contact details, MAHANA shall not be held liable for the impossibility of delivering the products.\n\nThe sale of alcohol to minors is prohibited. The buyer certifies that they are at least 18 years old at the time of placing the order.<\/p><p>The seller retains ownership of the items until the order has been paid in full, meaning until the seller has received payment of the order price.\nThe seller reserves the right to cancel or refuse any order placed by a customer with whom there is an existing dispute relating to the payment of a previous order, or by a customer who does not have the legal capacity to enter into a contract.\n\nAny order implies acceptance of the prices and descriptions of the items available for sale.\n\nThe seller undertakes to honour orders received through the website only within the limits of available stock.\u00a0<br \/>Le vendeur se r\u00e9serve le droit d&rsquo;annuler ou de refuser toute commande qui \u00e9manerait d&rsquo;un client avec lequel il existerait un litige relatif au paiement d&rsquo;une commande pr\u00e9c\u00e9dente ou un client qui n&rsquo;aurait pas la capacit\u00e9 de contracter. Toute commande vaut acceptation des prix et descriptions des articles disponibles \u00e0 la vente.\u00a0<br \/>Le vendeur s&rsquo;engage \u00e0 honorer les commandes re\u00e7ues sur le site internet seulement dans la limite des stocks disponibles.\u00a0<\/p><div><p class=\"translation-block\"><b>Article 4 \u2013 Prices<\/b><br>\n\nProduct prices are indicated in euros (\u20ac), inclusive of all taxes, taking into account the VAT applicable on the date of the order. Any change in the applicable VAT rate may be reflected in the price of the items, excluding delivery costs.\n\nMAHANA reserves the right to modify its prices at any time. Products are invoiced at the price in force at the time the order is placed.\n\nThe prices indicated do not include order processing fees. Prices are valid only for mainland France.\n\nShipping costs, customs duties and formalities are borne exclusively by the customers.<\/p><p class=\"translation-block\"><b>Article 5 \u2013 Payment<\/b><br>\n\nPayment may be made by credit card, bank transfer or any other payment method offered on the website.\n\nPayment is due at the time the order is placed.<\/p><p class=\"translation-block\"><b>Article 6 \u2013 Order Verification<\/b><br>\n\nGiven the increase in recorded fraud in online commerce, and in order to secure payments, for any order placed by a customer on the Website, the Seller reserves the right to verify the order details before delivery.\n\nAs part of this verification, depending on the destination, the amount, the rarity or the type of products ordered, the Seller reserves the right to require the customer to provide proof of identity and proof of address, or a company registration extract for legal entities.\n\nIn the event of the Customer\u2019s express or implied refusal to provide the requested documents, or if the documents provided are non-compliant, the Seller shall cancel the transaction and issue an immediate refund to the customer\u2019s bank account.\n\nImplied refusal shall mean the absence of any response from the customer within 15 days following the request for supporting documents.<\/p><p class=\"translation-block\"><b>Article 7 \u2013 Delivery<\/b><br>\n\nProducts are delivered to the address provided by the customer. Delivery costs are borne by the customer, unless otherwise stated. Delivery times are provided for information purposes only and shall not incur the liability of MAHANA.\n\nShipping and delivery times:\n\nDelivery costs vary depending on several factors:\n\u2013 the carrier\n\u2013 the product\n\u2013 the weight of the products ordered\n\nThe customer has a period of 30 working days from the date of shipment of the order to report non-receipt and request cancellation of the sale and reimbursement of the items. After this period, no cancellation of the sale shall be accepted.\n\nThe customer is required to check that the delivered items are in good condition. Any anomaly observed, such as a missing item, damaged parcel or broken item, must be reported to the seller within 3 days following receipt.<\/p><p class=\"translation-block\"><b>Article 8 \u2013 Breakage During Shipping<\/b><br>\n\nIf a parcel arrives at the recipient\u2019s address damaged, including breakage of one or more bottles, the recipient must refuse the parcel.\n\nThe carrier shall inform the seller and provide proof of the damage, including a photograph.\n\nUpon receipt of this information, the seller undertakes to immediately reship an identical parcel to the recipient.\n\nUnder no circumstances may the customer require a refund of the product or the delivery charge.<\/p><p class=\"translation-block\"><b>Article 9 \u2013 Right of Withdrawal<\/b><br>\n\nIn accordance with legal provisions, the customer has a period of 14 days from receipt of the products to exercise their right of withdrawal, without having to provide any reason or pay any penalty.\n\nReturn costs are covered by the seller. The customer will be fully refunded as soon as possible.\n\nExchange and return conditions for refund:\n\nReturned items must be intact, unopened and in perfect condition. They must be returned in a condition allowing them to be resold.\n\nThe customer must retain proof of deposit of the parcel with the service provider responsible for the return. In the absence of such proof, no exchange or refund may be made in the event of loss of the parcel.<\/p><p class=\"translation-block\"><b>Article 10 \u2013 Circumstances Beyond Our Control<\/b><br>\n\nWe shall not be held liable for any loss, damage, error or failure to deliver a shipment where it is established that circumstances beyond our control exist.\n\n\u201cCircumstances beyond our control\u201d shall include, in particular:\n\n\u2013 Fortuitous events or cases of force majeure, including but not limited to earthquakes, cyclones, storms, floods, wars, terrorist attacks, road, train and aircraft accidents, embargoes, etc.\n\n\u2013 Any defects or specific characteristics related to the nature of the shipment, even if they were known to us at the time of acceptance.\n\n\u2013 Any act, failure or negligence by any third party, including, for example, the recipient, any interested third party, any customs officer or employee of any other administration, postal services, any carrier or any other third party to whom the shipment may be entrusted by our transport provider in order to serve areas not directly served by that provider, even if the sender did not request or was not informed of the use of such third party.<\/p><p class=\"translation-block\"><b>Article 11 \u2013 Liability<\/b><br>\n\nMAHANA shall under no circumstances be held liable for any direct or indirect, material or immaterial damage resulting from the use of its products.\n\nWhatever the cause, MAHANA shall under no circumstances be held liable for any indirect damage claimed by the customer. Such indirect damage and losses include, in particular, any loss of income, profits, interest or markets, and any loss resulting from the impossibility of using all or part of the shipment.\n\nMAHANA\u2019s liability shall not be incurred in the event of non-performance of the contract due to stock shortages or product unavailability, force majeure, including but not limited to total or partial strikes, floods, fires or other natural disasters, and more generally any event preventing the proper fulfilment of the order.<\/p><p class=\"translation-block\"><b>Article 12 \u2013 Evidence<\/b><br>\n\nComputerized records, stored in the Seller\u2019s computer systems under reasonable security conditions, shall be considered as evidence of communications, orders and payments made between the parties.<\/p><p class=\"translation-block\"><b>Article 13 \u2013 Disputes<\/b><br>\n\nThese General Terms and Conditions of Sale are governed by French law.\n\nIn the event of a dispute, the customer may contact MAHANATEA customer service at contact@maison-mahanatea.com in order to attempt to resolve the dispute amicably.\n\nFailing this, the competent court shall be the court within the jurisdiction of MAHANA\u2019s registered office.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fb6ace e-flex e-con-boxed e-con e-parent\" data-id=\"3fb6ace\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Les Conditions G\u00e9n\u00e9rales de Vente Conditions\u00a0G\u00e9n\u00e9rales\u00a0de\u00a0Vente (CGV) Article\u00a01 &#8211;\u00a0ObjetLes\u00a0pr\u00e9sentes\u00a0conditions\u00a0g\u00e9n\u00e9rales\u00a0de\u00a0vente (CGV)\u00a0r\u00e9gissent\u00a0les\u00a0ventes\u00a0de\u00a0produits\u00a0et\u00a0services\u00a0sur\u00a0le\u00a0site\u00a0www.maison-mahanatea.com,\u00a0propri\u00e9t\u00e9\u00a0de\u00a0la\u00a0soci\u00e9t\u00e9\u00a0MAHANA.\u00a0Les\u00a0pr\u00e9sentes\u00a0conditions\u00a0g\u00e9n\u00e9rales\u00a0de\u00a0vente\u00a0ont\u00a0pour\u00a0objet\u00a0de\u00a0fixer\u00a0les\u00a0dispositions\u00a0contractuelles\u00a0entre\u00a0le\u00a0vendeur\u00a0et\u00a0le\u00a0client\u00a0et\u00a0les\u00a0conditions\u00a0applicables \u00e0\u00a0tout\u00a0achat\u00a0effectu\u00e9\u00a0par\u00a0le\u00a0biais\u00a0du\u00a0site\u00a0https:\/\/www.maison-mahanatea.com.\u00a0L\u2019acquisition\u00a0d\u2019un\u00a0bien\u00a0ou\u00a0d\u2019un\u00a0service \u00e0\u00a0travers\u00a0le\u00a0pr\u00e9sent\u00a0site\u00a0implique\u00a0une\u00a0acceptation\u00a0sans\u00a0r\u00e9serve\u00a0par\u00a0le\u00a0client\u00a0des\u00a0pr\u00e9sentes\u00a0conditions\u00a0de\u00a0vente. Article\u00a02 &#8211;\u00a0Acceptation\u00a0des\u00a0conditionsToute\u00a0commande\u00a0sur\u00a0le\u00a0site\u00a0implique\u00a0l\u2019acceptation\u00a0enti\u00e8re\u00a0et\u00a0sans\u00a0r\u00e9serve\u00a0des\u00a0pr\u00e9sentes\u00a0CGV.\u00a0Le\u00a0client\u00a0d\u00e9clare\u00a0avoir\u00a0pris\u00a0connaissance\u00a0des\u00a0conditions\u00a0avant\u00a0toute\u00a0passation\u00a0de\u00a0commande. 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